PPAC Privacy Policy
Last Updated: April 3, 2025
In order to provide products and services ('Services') to our customers and conduct our day-to-day business operations, including the scheduling of lessons and other activities, we collect, use, and process personal data about our customers.
Personal data is any information that directly identifies a student at our school and/or their parents or guardians, or of an employee or prospective employee of our school, such as name, address, phone number, date of birth, email address, social security number, and background clearances. Personal data may also include payment information that merchants are permitted to retain, such as the last four digits of credit cards used for payment (PPAC never stores or records customer’s full credit card numbers or CV2 codes).
We take privacy, data protection and our legal obligations very seriously. We are committed to being transparent with you about how we use personal data. This Privacy Notice ('Notice') aims to describe our privacy practices in a clear, accessible and easy to understand way and to let you know how you can exercise your rights in relation to your data.
Personal Data You Share With Us Directly includes:
Contact Information - You may provide this to us when you enroll at our school, apply for employment, or fill out a contact request form, PPAC.
Customer Payment and Account Data - When you process a payment transaction, your credit card data is encrypted and transmitted securely to the credit card processor. PPAC does not store or record your credit card information other than what is permitted by the credit card association and PCI compliance rules, which is limited to the card type, last four digits, expiration date, and cardholder name.
Customer Content - We store the content of communications sent and received from our customers, employees, and prospective employees.
Marketing and Contact Preferences - We use information you have provided about how you would like to be contacted and choices you have made to send you marketing communications.
Personal Data We Generate or Collect Automatically
Device Information and IP Addresses - When you use our account portal, we collect your IP address and device information along with the pages accessed the our account portal.
How We Disclose Personal Data
We do not disclose personal data to third parties other than as described below.
Scheduling, Billing, and email communications
To the extent that PPAC utilizes third-party solutions for scheduling, billing, and email communications, the necessary data may be shared with these providers. These providers are limited to only accessing or using personal data to provide services to us and must provide reasonable assurances they will appropriately safeguard the data.
Compliance with Legal Obligations
We may disclose your personal data to a third party if:
If we reasonably believe that disclosure is compelled by applicable law, regulation, legal process, or a government request (including to meet national security, emergency services, or law enforcement requirements);
to enforce our agreements and policies;
to protect the security or integrity of our Services;
to protect ourselves, our other customers, or the public from harm or illegal activities, including security threats, spam and fraud; or
to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury.
If PPAC is required by law to disclose any personal data about you, we will notify you or our customers of the disclosure requirement to the extent legally permitted and where PPAC determines such disclosure will not interfere with an ongoing investigation. Further, we object to information requests we do not believe were issued properly.
Business Transfers
In connection with a corporate sale, merger, reorganization, dissolution or similar event, personal data about you may be part of the assets transferred or disclosed in connection with the due diligence for any such transaction. If required by law, we will notify you prior to such a transfer and provide you with information about any choices you may have with respect to your personal data.
Aggregated, Anonymized or De-identified Data
Aggregated, anonymized and de-identified data may be derived by PPAC from your personal data but is generally not considered personal data under data protection law as this data does not directly or indirectly reveal your identity. We may use and disclose de-identified, anonymized or aggregated data to third parties. We do not disaggregate or reidentify de-identified data.
How We Secure Personal Data
To protect personal data from loss, or unauthorized use, access or disclosure, PPAC uses reasonable and appropriate security measures designed to protect the security of your personal data both online and offline.
How Long We Retain Personal Data
PPAC will store your customer account data as long as needed to provide you or our customer with the Services and to operate our business. If you ask PPAC to delete specific personal data from your account, we will honor this request, unless deleting that information prevents us from carrying out necessary business functions, such as retaining information pertinent to future enrollment, billing for our services, calculating taxes, or conducting required audits.
Your Rights and Choices About Your Data
Depending on the data protection laws applicable to you, you may have the following rights in relation to your personal data that we process as a data controller:
that we provide details about the categories of personal data that we collect about you, including how we collect and share it;
that we provide you access to, and a copy of, the personal data we collect about you;
that we update or correct any inaccurate personal data we have about you;
that we delete the personal data we have about you;
that we restrict processing of personal data about you;
that we provide you with your personal data in a structured, commonly used format and to transmit that information to another controller, and where feasible, transmit the information directly;
that we provide you with the right to object to the processing of personal data, including profiling;
that we provide you with a free, easy mechanism to object to use of your personal information for direct marketing purposes;
that you not be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly affects your individual rights;
to withdraw your consent; and
to complain to a competent supervisory authority and/or to commence proceedings in a court of competent jurisdiction.
PPAC will honor your rights subject to limitations in certain situations, such as where PPAC can demonstrate that it has a legal requirement or legitimate interest to process your data or can legitimately apply an exemption to the exercise of a right under applicable law.
How We Use Cookies and Other Tracking Technologies
PPAC uses common information gathering tools such as cookies, web beacons, pixels and other similar tracking technologies to automatically collect information as you navigate our websites, your account or when you interact with emails we send to you.
Cookies
A cookie is a small text file that is stored in your browser or elsewhere on your hard drive. Cookies allow PPAC and our web presence providers to identify your device as you navigate our websites or your account. This makes navigating and interacting with our websites or your account more efficient, easy and meaningful for you.
PPAC’s websites and customer portal may utilize both session and persistent cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer. Persistent cookies stay on your computer even after you’ve turned it off.
Manage Cookies Using Your Browser
You can use your browser settings to opt out of Functional Cookies and Advertising Cookies. For more information on how to do that, click here. To manage privacy and storage settings for cookies, click here.
How to Contact Us
If you have any questions, concerns or complaints about this Notice or our data protection practices, please contact us.
Changes to Our Privacy Notice
We will periodically review this Notice and may change it to address legal, technical or business development requirements or make clarifications. When we change this Notice, the most current version will be available at https://ppac.live/privacy-policy with the date indicating when it was last updated. If we make material changes that affect your rights, we will provide you with advance notice, such as by sending an email to the address we have on file for you. We will comply with applicable law with respect to any changes we make to this Notice. We will also seek your consent to material changes, where required by applicable law.